IVR Recording Services
Professional IVR greetings and voice menus
Welcome every caller with a professionally recorded greeting and route them to the right person automatically. Recordings are available in 19 languages.
Overview
What is IVR and how does it work?
IVR (Interactive Voice Response) is a phone system feature that lets callers interact with a menu using their keypad. Depending on the key they press, the call is routed to the right person or department, without anyone having to answer and transfer it manually.
Once used mainly by large enterprises, IVR is now an affordable way for businesses of any size to handle calls efficiently and present a professional image.
A typical IVR call
1. Greeting
“Welcome to ABC Company.”
2. Menu
“Press 1 for sales, 2 for billing, 3 for anything else.”
3. Routing
The caller is connected straight to the right team.
Benefits
Why businesses use IVR
Lower operating costs
An IVR greets every caller and routes the call, so you do not need a dedicated receptionist.
Faster resolution
Callers reach the right person or department first time, without being transferred around.
No missed calls
Every call is answered with a clear greeting and a set of options, even outside business hours.
A professional image
Studio-quality recordings give even a small business the presence of a larger one.
Better insight
Call recording helps you review conversations and improve the quality of your service.
Prices
IVR and call handling prices
All prices are in USD.
- Conditional call forwarding to two destinations + IVR (one recording)Free
- VoicemailFree
- Repeated IVR recording$5
- Complex IVR tree (recording + configuration)$15
- Conditional call forwarding (3 to 5 destinations)$10
- Conditional call forwarding (6+ destinations)$30
- Call recording$10 /mo
- IVR with extension dialling (up to 5 extensions)$15 /mo
- IVR with extension dialling (6+ extensions)$20 /mo
- Blacklist and whitelist$20 /mo
- Scheduled call forwarding$10 /mo
- Extension dialling (up to 5 extensions)$10 /mo
- Extension dialling (6+ extensions)$20 /mo
Voices
Available voices for IVR recordings
Choose the voice for your greeting and menu. Filter by language or gender to find the right one.
- Bella PhillipsBritish EnglishFemale
- Cassandra JoansAmerican EnglishFemale
- Adel ClarkeBritish EnglishFemale
- Michelle BrownAmerican EnglishFemale
- Sara GrayAmerican EnglishFemale
- Steph LockhartBritish EnglishFemale
- Sylvia MacdonaldAmerican EnglishFemale
- Moreau AdelaideFrenchFemale
- Dupre BenedicteFrenchFemale
- Birgit BuchGermanFemale
- Elena MorettiItalianFemale
- Kaja ShternGermanFemale
- Karima MuradaArabicFemale
- Magdalena PatrykPolishFemale
- Mia YangChineseFemale
- Mina RaduRomanianFemale
- Miroslava NovakCzechFemale
- Monika AntoniewiczPolishFemale
- Nina UttlFinnishFemale
- ResmiTurkishFemale
- Rosa BanderosSpanishFemale
- SyrraTurkishFemale
- Teodora MitrovichSerbianFemale
- Ms. VeronicaMalayFemale
- Natasha WagnerGermanFemale
- Azuzo YamotoJapaneseFemale
- Zhang JenChineseFemale
- Garry LarsonAmerican EnglishMale
- Dennis HarrisBritish EnglishMale
- Nick HoltonBritish EnglishMale
- Rick RossAmerican EnglishMale
- Simon CowellBritish EnglishMale
- Habbal AliArabicMale
- CengizTurkishMale
- Philippe DuponeFrenchMale
- George AmilahvariGeorgianMale
- Rihard HenkelGermanMale
- Joo Jin MoKoreanMale
- Lukasz KossowskiPolishMale
- Guang LiChineseMale
- Marius RaduRomanianMale
- MehmetTurkishMale
- Michael WeissGermanMale
- Mr. AndMalayMale
- Musa SharawyArabicMale
- Olivier LaurentFrenchMale
- Paulo OddiItalianMale
- Pawlowicz ZbigniewPolishMale
- Jose RodriguezSpanishMale
- Salman AdigeHindiMale
- Tsuyoshi KitanoJapaneseMale
- Urho UittiFinnishMale
- Wang TaoChineseMale
Need help designing your call flow?
Tell us how you want calls handled and our team will help you set up the right IVR.